Shipping policy

Last updated: October 2026

This Shipping Policy applies to all orders placed on getpluune.com.

Processing time

Your order is prepared for shipping within 1 to 3 business days. Orders are not processed on weekends or public holidays.

Delivery time

Delivery typically takes 7 to 12 business days after your order leaves our warehouse. Delivery dates are estimates: they can vary with your destination, the carrier, customs processing and busy periods.

Tracking your order

You receive a tracking link by email as soon as your order ships. You can also follow your parcel at any time on our Track Your Order page with your order number and email.

Shipping address

Please check your shipping address before you place your order. If you notice a mistake, contact us at contact@pluune.com as soon as possible: we can change the address as long as the order has not shipped. We are not responsible for parcels delivered to an incorrect address provided at checkout.

Late, lost or damaged parcels

If your parcel is late, if tracking has stopped moving, or if your order arrives damaged, contact us at contact@pluune.com with your order number. We will look into it with the carrier and make it right with a replacement or a refund.

Subscription shipments

Subscription orders ship automatically at the frequency you chose, with the same processing and delivery times.

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